Updated on 01Apr2025: This is the first update to our seller agreement since 2023, and it's a significant one, so please take a moment to review the changes. Here's a summary:

• We will now only change the rate or payment terms on an approved reservation if we made a typo or there was a technical glitch, and not in other cases like when a new deal significantly impacts the market.
• We've clarified that certain sources like CardCash sell secondhand cards and that you need approval to submit these to us.
• We've also clarified that we do not require that the cards you submit for a reservation made under a specific deal were purchased for that deal. For example, if you are holding cards from a previous online deal, and want to submit them under a new grocery store deal, that is perfectly fine.
• We may now debit your bank account directly if your account balance is negative.
• We've added specifics for the fees we may deduct from your account balance if any of your bank payments fail.
• We've clarified that if we are unable to convert a multi-brand card automatically, we may return it to you to convert yourself.
• We've added a $2 fee that we may charge if we debit one of your cards for any reason. This is because GCX will soon start charging us these fees, and also because we believe it's best for the secondary gift card market as a whole if buyers don't have to deal with typos that could have been avoided, since that hurts buyer confidence. If there are any cards you've submitted recently that you think could have typos, you may want to review and proactively correct those on our site (search for the code using the box in the top navigation bar and then tap the Correct button) before the debit fee goes into effect.
• We've added a Community section that outlines our expectations for those who choose to engage in our community forums (currently that would just be here on Slack).
• We've added bullet points to the Termination section to clarify situations in which we may terminate a seller, including frequent cancelation of approved reservations.
• We've also added a paragraph to the Termination section to address account inactivity. More specifically, we may choose to deactivate your account if you haven't submitted any cards to us for 90 days or longer. We do not have any immediate plans to widely enforce this, but we wanted to add it for potential future use.
• We've made various other minor wording changes throughout for improved clarity.

These terms outline what we expect from you as a supplier and what you can expect from us. They arent just the standard yada yada, though there is some of that towards the end. Please read this carefully now to avoid surprises later! These terms cover very important topics like how long you are liable for what you submit to us and how redemption issues will be handled. In these terms, we and us refer to CardCenter LLC, a Texas limited liability company, and item refers to a gift card or fuel account.

Submitting Gift Cards

Some gift cards carry higher risk or are more difficult to sell, so we may be unable to accept them. Unless we state otherwise for a specific deal, you must get approval from us before submitting:

• Cards that were accessible to anyone other than you at any point, which includes:
  • Cards not purchased directly from an authorized reseller, e.g. from an individual or a marketplace
  • Cards purchased from secondhand sources, such as from Fluz, Gift Card Wiki, and CardCash
  • Cards that were previously listed with another marketplace, like on GCX
  • Cards that were listed on consignment with another buyer
  • Cards that may have been exposed in a theft or data breach
• Cards with any redemption restrictions, including promotional cards that expire
• Cards purchased from Raise and sites and apps powered by Raise (GCX places restrictions on selling these cards)
• Cards with any attempted redemptions, which includes partially used cards, and cards used for orders that were canceled (these are also known as dirty cards)
• Cards purchased either wholly or in part with other gift cards from the same brand (also known as consolidated, merged, or washed cards); this does not include cards purchased using cards from a different brand (for example, through Happy or GameStop conversions)
• Cards linked to user accounts, regardless of whether they are usable by others
• Merchandise return or store credits, even if issued in the form of standard gift cards
• Cards obtained in an unusual way that could increase the risk of redemption issues later on

Of course, we also expect that you will not submit any items that were obtained fraudulently.

Submitting Fuel Points

Unless we state otherwise for a specific deal, any fuel account you submit must meet all of the following conditions:

• It must either be a new account with a new alt ID, or an old account with an alt ID and password that has been changed since the account was last accessible to anyone else besides you.
• All fuel points on the account must have been earned from gift card purchases that you made yourself. We do not accept secondhand fuel accounts unless we approve the submission of such accounts in advance.
• You must have the alt ID, account email address, account password, point balance, and expiration date in order to submit the account to us.

These conditions are important because these accounts will be passed on to different buyers, and we don't want people using points they did not pay for, or paying for points they are unable to use.

Accuracy

You are responsible for the accuracy of all data submitted, which includes:

• Submitting accurate codes and PINs for gift cards
• Submitting accurate alt IDs and account details for fuel accounts
• Correcting typos in a timely fashion
• Ensuring that gift card and fuel account balances are accurate and active before submission: in particular, some promotions offer cards that are activated at a future date; such cards should not be submitted to us until they have been activated
• Ensuring that fuel account point balances are correct

Confidentiality

Gift card and fuel account resale is a business based on trust. Compromising gift cards is a lucrative business for criminals. Both before and after submission, you are responsible for keeping gift card and fuel account data confidential, which includes:

• Taking reasonable security precautions given the sensitive nature of this data, which, at a minimum, includes requiring two-factor authentication (2FA) or multi-factor authentication (MFA) on accounts with access to this data.
• Not redeeming submitted cards or fuel points yourself or providing the card data or fuel account details to anyone else after submitting them to us.
• Notifying us of any known or suspected data breaches impacting the items youve previously submitted.

Deal Notifications

To make your life easier, we offer a service by which you can be notified of new deals. However, though we try our best, we cant guarantee the accuracy of the deals we post (we do make typos occasionally), or the availability of those deals (some of which may sell out quickly). You are responsible for any purchases you make, including ensuring that any discounts or credits are correctly applied to your orders. We reserve the right to correct any buy offers inadvertently posted with incorrect information, including correcting the rates and payment terms for any items submitted under those offers.

Reservations

Our rates and payment terms can change at any time. To lock in a given rate and payment terms, you need to submit a reservation on our platform. Your rate and payment terms are not guaranteed until your reservation is both submitted and approved. We will not change the rate or payment terms for approved reservations except to correct typos or technical glitches, and if we do make such corrections, we will notify you as soon as possible.

Do not make a purchase until your reservation is approved, either on our platform or elsewhere (e.g. verbally on Slack). If you do make a purchase before your reservation is approved, we cannot guarantee that we will be able to accept your submission at the rate and payment terms you requested, or even that we will be able to accept it at all.

Once we approve a reservation, we expect that you will fulfill it and submit your items to us before it expires, since we make commitments to our buyers based on these reservations, and since the capacity that youve reserved is not available to other sellers. We do understand though that at times the ability to fulfill a reservation may be outside of your control, for example, if a vendor cancels your orders. If circumstances change and you will be unable to submit as much as you had originally expected, please reduce the quantity on your reservation or notify us so that the capacity you had reserved can be made available to other suppliers. If you expect youll be able to obtain more than you had originally expected, just submit an additional reservation.

If you do not submit your items before your approved reservations submission deadline, we cannot guarantee that we will be able to accept them at the rate and payment terms your reservation was originally approved for, as market conditions may have changed since it was approved. We may need to change the rate or payment terms, or in some cases, we may not be able to accept your items at all.

We do not require that the items you submit for a reservation made under a specific deal were purchased for that deal. For example, if you are holding cards from a previous online deal, and want to submit them under a new grocery store deal weve just posted, that is perfectly fine. However, the submission restrictions noted above in the first section still apply - so for instance, this doesnt mean that you can submit secondhand cards to us without our prior approval.

Payments

After you make a submission and we approve it, we will send you payment according to the terms agreed upon for that submission. However, if any question arises about the activation status or redeemability of the items youve submitted, we may withhold payment for those items until those questions have been resolved to our satisfaction.

You are responsible for the accuracy of any payment instructions you provide us. We may deduct from your account balance a fee of $20 for any failed bank payment (for example, an ACH debit returned due to insufficient funds, or an ACH credit returned due to incorrect account information youve provided). We will, of course, not deduct any fees from your account which were due to mistakes on our end.

If you have a negative account balance (due, for example, to debited items or an accidental overpayment), we may debit any bank account youve submitted to us for the outstanding balance. If we do not have a valid bank account on file to debit, it is your responsibility to remedy that upon our request within 7 days, either by (at our option) providing a valid bank account, by making additional submissions to offset the negative balance, or by providing us a refund through a mutually acceptable channel (e.g. PayPal or Venmo). If your account balance remains negative beyond that 7 day grace period, we may charge interest at the rate of 2% per month or the maximum rate allowed by law, whichever is lower.

As we consider you a vendor supplying goods, we do not issue 1099-K or 1099-MISC forms. If tax regulations change and we are required to start issuing forms, we will notify you. Please consult your tax advisor as to how to account for your sales to us on your tax returns.

Issues

Reselling gift cards is not without risk. Cards can be compromised or deactivated due to circumstances beyond our control, and because the original purchaser is the one best positioned to remedy card issues, the responsibility for those issues largely falls on you. You are responsible for all card issues, including activation issues, redemption restrictions and failures, and compromised and fraudulently used cards, for 365 days after your cards are approved. (This means that if your cards are pending for a month or two and then approved, for instance if you submitted cards when there was no capacity for that brand, this 365 day clock would start only after the cards are approved.) We strongly recommend that you retain the original cards and proof of purchase for all cards you submit to us for at least 365 days after your cards are approved in case any issues arise.

We often offer to accept multi-brand gift cards (e.g. Happy, Choice, or Choose Your Card) and perform conversions on our end; however, you are responsible for any issues that arise with the multi-brand card or any of the cards it is converted to (for example, if the balance on a converted card is frozen or drained) for 365 days after your multi-brand card is approved, except in cases where in our judgment the fault lies with the automated conversion process we utilize. If we are unable to convert with our automated system a multi-brand card that you have already submitted, we may debit the card and ask you to convert it yourself and submit the converted card.

For fuel accounts, unless we state otherwise for a specific deal, as long as the fuel points have posted properly to your account, your reservation has been approved, and you have submitted the account per the terms of our offer, you are liable for those points only until 9:00 am Eastern Time on the next business day after your submission. (For example, if you submit an account at 2:00 pm ET on Wednesday, you are liable until 9:00 am ET on Thursday; if you submit at 11:00 am ET on Friday, you are liable until 9:00 am ET on Monday.) If you submit an account and then discover that points have not posted to it, you are welcome to call and inquire about that, but keep in mind that may increase the risk your account will get shut down, in which case you will still be liable for those points.

In investigating issues that arise, we strive to be fair to all parties involved and make decisions based on the best information available, which may not always be as detailed as we would like. But to be clear, if there is any disagreement about a disputed item, the right to make the final determination about it - including whether, when, and by how much it should be debited - is ours alone. The burden of proof rests on you to prove that the item was redeemed by the buyer. The burden of proof does not rest on us to prove to you that the item was compromised or redeemed illegitimately. We will do our best to pursue disputes with marketplaces and buyers, but the outcome may not always be in your favor.

If an issue arises with an item youve submitted, we will notify you, and may ask you for additional information about it (including a card image, proof of purchase, transaction history, etc.) or ask you to take corrective actions (e.g. fixing typos or asking a vendor to activate a card). It is your responsibility to provide that information or take those actions within 3 days of our request; if you are unable to do so, or if the information we receive is insufficient to prove (in our judgment) that the end buyer redeemed the item in question, we will debit it from your account. In some cases, we may debit an item without requesting any additional information from you if we already have compelling evidence that your submission was invalid. This may happen if, for example, a marketplace rejects one of your cards because it was a store credit rather than a normal gift card, or because it has already been listed by another seller, which indicates that the card was already sold to another buyer.

We may partially debit an item if the buyer claims a lower usable balance than the value you submitted it under. Conversely, if you submit an item with a higher usable balance than the value you submitted under, you will be responsible for any losses incurred as a result. We do not balance check every item upon submission and trust our suppliers to submit items with accurate balance details. In addition, some buyers and marketplaces we work with do not check balances before accepting items and we may be unable to recoup funds from them in the case of incorrect balances.

If we debit an item for any reason (including by your request), we will deduct the price for that item (or some fraction thereof, in the case of partial debits) from your account balance, and, in addition, we may deduct a debit fee of $2.00. We charge debit fees both to cover our expenses (GCX charges sellers debit fees) and also to incentivize accurate submissions, since typos damage buyer confidence in the entire secondhand gift card market. If a correction is made to one of your items that has not been debited, we may not debit it, but we may still charge the debit fee, depending on whether the item has already been sold. We will not charge a debit fee if we ask you to convert a valid multi-brand card that you have already submitted.

We may, in our discretion, reverse debits to your account if additional information comes to light after our initial determination. If we conclude that the buyer was at fault (or that we were), we will also reverse the debit fee. For example, if you submit a card with accurate information, the buyer of that card complains, and we debit the card and charge you the debit fee, and then later we determine that the buyer actually redeemed the card after all, we will reverse both the original debit and the debit fee we charged you.

Community

We provide forums for our sellers to engage in community discussions, like through Slack. In such forums, we expect that you, in both public and private channels:

• Will engage respectfully with others.
• Will not engage in buying or selling gift cards or fuel points directly with other CardCenter community members.
• Will not solicit other members or promote products or services.

To promote safe and open sharing in our forums, we also expect that you will not share any information (especially deals, tricks, data points, and personal information) from community discussions outside of our forums.

If you violate our community expectations, we may suspend your participation in our community forums (by suspending your Slack account, for instance), and we may terminate our business relationship as described below.

Disputes

Any disputes arising out of our relationship shall be resolved through mediation. In the event that mediation is unsuccessful, the dispute shall be submitted to the American Arbitration Association in accordance with its Commercial Arbitration Rules. The decision reached through arbitration shall be final and binding on you and on us.

These terms shall be governed by the laws of the State of Texas, regardless of conflict of laws rules, and if any legal action is necessary, it will be pursued exclusively in the federal or state courts of Harris County, Texas, and you consent to jurisdiction in those courts.

Termination

We strive to maintain great relationships with our suppliers, and we have a good track record doing just that. However, sometimes things dont work out. Either you or we may terminate our relationship at any time, for any reason. In particular, we may terminate our relationship with you if you:

• Submit items that have an abnormally high rate of redemption issues,
• Are uncooperative or unresponsive with investigations,
• Frequently fail to fulfill approved reservations in a way that impairs our ability to fulfill our commitments to our buyers,
• Consistently carry a negative account balance, or
• Otherwise violate these terms.

You can terminate our relationship simply by ceasing submissions to us. If we terminate our relationship, we will notify you and reject all future submissions from you, and may also pursue other remedies available to us (for example, if you have a negative account balance). However, regardless of how our relationship ends, these terms will survive and continue in full effect, especially those regarding confidentiality, payments, issues, and disputes - you are still responsible for any items you submitted to us before the termination of our relationship.

We may deactivate your account if you do not submit any items to us for 90 days or longer. If you want to resume selling to us, you can ask us to reactivate your account, and we will either reactivate your account or terminate it, at our discretion.

Updates

We will notify you via email of any changes to these terms. If you have questions about the changes we make, or dont agree with them, wed like to hear about that - please let us know. If in the end you still dont agree with our changes, you can terminate our relationship as described above, and the terms that you last agreed to will remain in effect.